2020 Thor Motor Coach PalazzoProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2020 Thor Motor Coach Palazzo, most often about the electrical system. It is covered by 1 safety recall, and for recall 19V-504 the manufacturer reports only 84% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2024. Updated daily.

Complaints by system

Where the 2020 Thor Motor Coach Palazzo has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Exterior lighting10
Service brakes10
Service brakes, air10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Thor Motor Coach Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2020 Q4

Equipment: recreational vehicle/trailer

Recall 19V-504 · Jun 30, 2019 · 1,554 vehicles · 1,313 repaired

Risk. Unexpected movement of the slide-out room can increase the risk of a injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2020 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was…
Complaint 11615219 · Sep 18, 2024

Own a 2020 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.