Menu

2018 Thor Motor Coach PalazzoProblems, recalls & complaints

NHTSA has logged 12 owner complaints about the 2018 Thor Motor Coach Palazzo, most often about the structure. It is covered by 3 safety recalls, and for recall 23V-113 the manufacturer reports only 24% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 24%Owner complaints120 with a crash, fire or injuryTypical failure mileage6kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 2, 2025. Updated daily.

Complaints by system

Where the 2018 Thor Motor Coach Palazzo has problems

12 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure30
Visibility30
Equipment20
Visibility/wiper20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2018 Thor Motor Coach Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

24%repaired · 2026 Q1

Equipment: recreational vehicle/trailer

Recall 23V-113 · Feb 23, 2023 · 1,969 vehicles · 468 repaired

Risk. A detached bracket can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Tires: valve

Recall 20V-559 · Sep 15, 2020 · 1,631 vehicles

Risk. Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2018 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

Hello NTSB, the frameless windows Thor used on my rv are all failing.. basically the adhesive used to glue the bottom rail onto the glass keeps failing. This week I had two windows fail. The top bunk window, and the emergency exit window. Both window (at separate times) failed while driving. Lucky…
Complaint 11598796 · Jul 4, 2024
The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off…
Complaint 11539433 · Aug 18, 2023
THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED…
Complaint 11291907 · Dec 29, 2019 · 6,000 miles

Own a 2018 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.