2019 Thor Motor Coach PalazzoProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2019 Thor Motor Coach Palazzo, most often about the engine and engine cooling. It is covered by 4 safety recalls, and for recall 23V-113 the manufacturer reports only 24% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 26, 2026. Updated daily.

Complaints by system

Where the 2019 Thor Motor Coach Palazzo has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2019 Thor Motor Coach Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

24%repaired · 2026 Q1

Equipment: recreational vehicle/trailer

Recall 23V-113 · Feb 23, 2023 · 1,969 vehicles · 468 repaired

Risk. A detached bracket can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

36%repaired · 2023 Q3

Equipment: recreational vehicle/trailer

Recall 21V-522 · Jul 8, 2021 · 521 vehicles · 188 repaired

Risk. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Problem, fix and repair progress →

–no report yet

Tires: valve

Recall 20V-559 · Sep 15, 2020 · 1,631 vehicles

Risk. Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2019 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner…
Complaint 11633262 · Dec 30, 2024

Own a 2019 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.