no report yet
Doors: latch
Risk. THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED.
2002 Toyota HighlanderProblems, recalls & complaints
NHTSA has logged 301 owner complaints about the 2002 Toyota Highlander, most often about the visibility. It is covered by 2 safety recalls.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 27, 2020. Updated daily.
Complaints by system
Where the 2002 Toyota Highlander has problems
301 complaints grouped by the system owners reported.
123Visibility
31Vehicle speed control12 crash/fire/injury
24Structure
23Engine and engine cooling2 crash/fire/injury
16Visibility/wiper
14Power train
13Electrical system
13Air bags
12Exterior lighting
4917 other systems9 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Visibility | 123 | 0 |
| Vehicle speed control | 31 | 12 |
| Structure | 24 | 0 |
| Engine and engine cooling | 23 | 2 |
| Visibility/wiper | 16 | 0 |
| Power train | 14 | 0 |
| Electrical system | 13 | 6 |
| Air bags | 13 | 7 |
| Exterior lighting | 12 | 0 |
| 17 other systems | 49 | 9 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2002 Toyota Highlander recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
no report yet
Tank assembly: mounting
Risk. IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.
Mileage at failure
When do visibility problems start?
60kmiles, median
Based on the odometer reading in 82 visibility complaints. 88% were reported before 100,000 miles.
11under 30k miles72under 100k miles10100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Visibility
26 owners mentioned a cost$650median
Middle half: $600 – $692
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2002 vs. every other Highlander year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander median. How we score
'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2002 Toyota Highlander safety ratings
2002 Toyota Highlander 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Frontal crashNot rated
Side barrierNot rated
- Rollover: 3 stars (0.0% risk)
- Stability control: Optional
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Highlander owners report
Recent visibility complaints filed with NHTSA, shortened. Personal details are removed.
DRIVER AND PASSENGER SUN VISORS FALL DOWN INTO DRIVERS AND PASSENGER VIEW. SAFETY ISSUE WAS NOT RECOGNIZED BY VEHICLE MANUFACTURER. *TR
THE DRIVER SIDE VISOR DOES NOT STAY PROPPED UP IN THE FORWARD DIRECTION. IT DROPS DOWN TO A VERTICAL POSITION DOWNWARDS, WHERE IT BLOCKS THE DRIVER'S VIEW. *TR
SUBMISSION FROM CONSTITUENT RE DEFECTIVE VISOR/ SAFETY PROBLEMS 2002 TOYOTA HIGHLANDER ( FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED ABOUT FOUR MONTHS AGO, THE PASSENGER SIDE VISOR WOULD NOT REMAIN IN THE UP POSITION, AND APPROXIMATELY TWO WEEKS LATER, THE SAME THING HAPPENED ON THE…
Own a 2002 Highlander?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.