2009 Toyota HighlanderProblems, recalls & complaints

NHTSA has logged 134 owner complaints about the 2009 Toyota Highlander, most often about the engine. It is covered by 9 safety recalls, and for recall 16V-396 the manufacturer reports only 24% of affected cars repaired.

2009 Toyota Highlander

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 30, 2025. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2009 Toyota Highlander has problems

134 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine232
Service brakes211
Electrical system202
Structure151
Vehicle speed control143
Steering110
Air bags82
Power train70
Tires60
16 other systems433

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2009 Toyota Highlander recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

24%repaired · 2017 Q4

Front assembly: seat heater/cooler

Recall 16V-396 · Jun 2, 2016 · 7,749 vehicles · 1,831 repaired

Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Problem, fix and repair progress →

46%repaired · 2017 Q1

Visibility: power window devices and controls

Recall 15V-689 · Oct 22, 2015 · 1,814,284 vehicles · 828,698 repaired

Risk. If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch…

Problem, fix and repair progress →

27%repaired · 2016 Q2

Front assembly: seat heater/cooler

Recall 14V-743 · Nov 19, 2014 · 3,233 vehicles · 871 repaired

Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Problem, fix and repair progress →

58%repaired · 2016 Q3

Driver side: inflator module

Recall 14V-168 · Apr 9, 2014 · 1,486,413 vehicles · 859,161 repaired

Risk. If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated.

Problem, fix and repair progress →

Show 5 more recalls
–no report yet

Frontal: sensor/control module-inactive

Recall 13V-014 · Jan 16, 2013 · 3,235 vehicles

Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for…

Problem, fix and repair progress →

–no report yet

Vehicle speed control: accelerator pedal

Recall 10V-023 · Jan 27, 2010 · 1,126,915 vehicles

Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR…

Problem, fix and repair progress →

–no report yet

Other: labels

Recall 09V-223 · Jun 15, 2009 · 27,080 vehicles

Risk. INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Mileage at failure

When do engine problems start?

83kmiles, median

Based on the odometer reading in 20 engine complaints. 65% were reported before 100,000 miles.

median0k50k100k150k200k+
1under 30k miles13under 100k miles7100k miles or more
Best & worst years

2009 vs. every other Highlander year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2009 Toyota Highlander safety ratings

2009 Toyota Highlander 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2009 Toyota Highlander frontal crash test, NHTSA
Frontal crashNot rated
2009 Toyota Highlander side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2009 Toyota Highlander, and the recalls they led to.

  1. Steering Column SeparationEA18006 · closed Apr 2, 2024
    No recall
  2. Upper Steering Column SeparationPE18005 · closed Nov 20, 2018
    No recall
In owners' words

What Highlander owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

When starting it would make grinding noise,sounds like metallic noise until the engine oil starts circulating.Dealer said that its normal due to cold starts but this can happen even when the engine is up to temperature.Toyota refuse to remedy the issue.
Complaint 11492363 · Nov 4, 2022
Engine oil filler cap had interior motor part, melt through while driving, almost hurling all the way through, 2 inch cylindrical part viewed when opening hood to inspect damage. Braking, trac and vsc engaged and motor failed almost dieing, abs allowed brake pedal to go to floor with vehicle just…
Complaint 11427968 · Aug 5, 2021
3 TIMES OVER THE LAST MONTH, WHILE I WAS DRIVING MY VEHICLE, THE CAR SUDDENLY LOST POWER WHILE I WAS DRIVING ON THE HIGHWAY. ALL THE DASHBOARD LIGHTS FLASHED ON, CHECK ENGINE LIGHT AND WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST POWER, THE ACCELERATOR WAS NOT WORKING, AND I WAS JUST BARELY ABLE TO…
Complaint 11376111 · Nov 24, 2020 · 90,000 miles

Own a 2009 Highlander?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.