2016 Toyota HighlanderProblems, recalls & complaints

NHTSA has logged 111 owner complaints about the 2016 Toyota Highlander, most often about the service brakes. It is covered by 2 safety recalls, and for recall 16V-775 the manufacturer reports only 89% of affected cars repaired.

2016 Toyota Highlander

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 1, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2016 Toyota Highlander has problems

111 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes197
Electrical system143
Air bags106
Engine90
Exterior lighting90
Tires70
Visibility/wiper71
Steering60
Wheels41
13 other systems326

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Toyota Highlander recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

89%repaired · 2018 Q1

Electrical system: wiring

Recall 16V-775 · Oct 24, 2016 · 7,056 vehicles · 6,290 repaired

Risk. If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Problem, fix and repair progress →

97%repaired · 2017 Q4

Other: labels

Recall 16V-420 · Jun 9, 2016 · 4,253 vehicles · 4,105 repaired

Risk. An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2016 vs. every other Highlander year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Toyota Highlander safety ratings

2016 Toyota Highlander SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Toyota Highlander frontal crash test, NHTSA
Frontal crash★★★★★
2016 Toyota Highlander side barrier test, NHTSA
Side barrier★★★★★
2016 Toyota Highlander side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (18.5% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Highlander owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger…
Complaint 11628348 · Dec 2, 2024
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone.…
Complaint 11540443 · Aug 23, 2023
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Complaint 11526729 · Jun 13, 2023

Own a 2016 Highlander?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.