2013 Toyota HighlanderProblems, recalls & complaints

NHTSA has logged 207 owner complaints about the 2013 Toyota Highlander, most often about the steering. It is covered by 3 safety recalls, and for recall 14V-148 the manufacturer reports only 87% of affected cars repaired.

2013 Toyota Highlander

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2026. Updated daily. Photo: Guyon from Richmond, VA, United States of America, CC BY 2.0.

Complaints by system

Where the 2013 Toyota Highlander has problems

207 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering463
Engine322
Vehicle speed control318
Electrical system260
Structure186
Air bags1710
Service brakes168
Fuel/propulsion system120
Power train111
14 other systems509

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2013 Toyota Highlander recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

87%repaired · 2016 Q1

Seats

Recall 14V-148 · Mar 27, 2014 · 46,757 vehicles · 40,528 repaired

Risk. If the seat does not lock into the seat track, there may be an increased risk of injury to an occupant in the event of a crash.

Problem, fix and repair progress →

–no report yet

Frontal: sensor/control module-inactive

Recall 13V-014 · Jan 16, 2013 · 3,235 vehicles

Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Mileage at failure

When do steering problems start?

54kmiles, median

Based on the odometer reading in 40 steering complaints. 100% were reported before 100,000 miles.

median0k50k100k150k200k+
4under 30k miles40under 100k miles0100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Steering

8 owners mentioned a cost

$546median

Middle half: $491 – $941

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2013 vs. every other Highlander year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Toyota Highlander safety ratings

2013 Toyota Highlander SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Toyota Highlander frontal crash test, NHTSA
Frontal crash★★★★★
2013 Toyota Highlander side barrier test, NHTSA
Side barrier★★★★★
2013 Toyota Highlander side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Toyota Highlander, and the recalls they led to.

  1. Steering Column SeparationEA18006 · closed Apr 2, 2024
    No recall
  2. Upper Steering Column SeparationPE18005 · closed Nov 20, 2018
    No recall
In owners' words

What Highlander owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

Steering column cracks, no help from Dealer. Many complaints on internet. Remedy requires expensive new steering column. Defective spindle type bearing defective. The noise is ongoing. It feels like its going to break. Very scary...ongoing doesn't stop. Dealer says wont break just replace if you…
Complaint 11607205 · Aug 8, 2024
When I turn the steering faster than a certain speed, it will lock up for a moment, either turning right or left. Sometimes a light indicating a steering fault lights up on the dash cluster, sometimes not. When the turning of the wheel stops and locks up I cannot turn any more in that direction. I…
Complaint 11443325 · Dec 10, 2021
- The car was purchased in 2015 used and the steering wheel has made a clunking sound when turning a hard sharp left or right since the day of purchase -While on a road trip of approximately 3,000 miles round trip in June 2021 the steering wheel was adjusted to accommodate my husband's height. It…
Complaint 11423336 · Jul 3, 2021

Own a 2013 Highlander?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.