Visibility: power window devices and controlsRecall 15V-689 · Pontiac and Scion vehicles

Toyota Motor Engineering & Manufacturing recall 15V-689 covers 1,814,284 Pontiac and Scion vehicles for a visibility: power window devices and controls problem, reported to NHTSA on October 22, 2015. The manufacturer's latest report (2017 Q1) shows 46% of affected vehicles repaired.

46%
Vehicles repaired828,698 of 1,814,284 · 2017 Q1
Vehicles affected1,814,28413 models
ReportedOct 22, 2015Owners notified Nov 25, 2015
Complaints since36Same system, after the recall

Source: NHTSA recall 15V689000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

The risk

If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

What to do

The fix

Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

46%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 65,966 vehicles were listed as unreachable.

0%50%100%2015 Q42017 Q1