Fuel system, gasoline: delivery
Risk. A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE.
NHTSA has logged 636 owner complaints about the 2002 Volkswagen Passat, most often about the electrical system. It is covered by 3 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 7, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
636 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 220 | 20 |
| Engine and engine cooling | 135 | 22 |
| Fuel system, gasoline | 55 | 4 |
| Service brakes, hydraulic | 47 | 2 |
| Exterior lighting | 32 | 3 |
| Structure | 30 | 1 |
| Visibility | 27 | 1 |
| Power train | 25 | 3 |
| Equipment | 17 | 2 |
| 18 other systems | 145 | 21 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE.
Risk. THESE VEHICLES SHOULD HAVE BEEN EQUIPPED WITH TIRES HAVING THE LOAD RATING INDEX 97H.
Risk. FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.
14kmiles, median
Based on the odometer reading in 145 electrical system complaints. 92% were reported before 100,000 miles.
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
$2,600median
$550median
$1,350median
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Passat median. How we score
2002 Volkswagen Passat 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

Federal investigations that included the 2002 Volkswagen Passat, and the recalls they led to.
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
WHILE DRIVING AT 75MPH OR IN CITY TRAFFIC I GET AN ALARM WARNING THAT MY DRIVER'S DOOR IS OPEN. TO SHUT THE LOUD WARNING OFF, I MUST OPEN AND CLOSE THE DOOR WHILE GOING 75MPH OR IN TRAFFIC. EITHER I OPEN THE DOOR WHILE DRIVING OR PULL OVER ON THE SIDE OF THE HIGHWAY WITH TRAFFIC, I FIND THIS VERY…
I WAS DRIVING THE CAR ABOUT 30 MINUTES PRIOR TO INCIDENT TRAVELING AT APPROXIMATELY 45 MPH WITH MY CHILD IN THE CAR AND WITHOUT WARNING OF ANY KIND MY CAR SHUTS OFF AND I ALMOST GOT REAR ENDED. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE VEHICLE IN PARK TRIED STARTING THE VEHICLE AND IT…
CAR BEEPS AND DISPLAYS THE ABS LIGHT AND THE BRAKE LIGHT. AT FIRST THEY APPEAR AND THEN DISAPPEAR. ON 6/12/2014 THE ABS IS ON EACH TIME I START THE VEHICLE PLUS THE BRAKE LIGHT FLASHES THROUGHOUT THE DURATION OF THE DRIVE. ON TWO OCCURRENCES THE TRACTION CONTROL OFF LIGHT CAME ON AND REMAINED ON.…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.