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2002 Chevrolet Silverado 3500Problems, recalls & complaints

NHTSA has logged 50 owner complaints about the 2002 Chevrolet Silverado 3500, most often about the service brakes, hydraulic. It is covered by 1 safety recall.

52
CarFlaw IndexSolid year7% below the Silverado 3500 median · #12 of 27 years by complaints
Safety recalls1Free fix at dealersOwner complaints504 with a crash, fire or injuryTypical failure mileage40kService brakes, hydraulic, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 31, 2018. Updated daily.

Complaints by system

Where the 2002 Chevrolet Silverado 3500 has problems

50 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic151
Service brakes72
Tires60
Engine and engine cooling60
Fuel system, gasoline60
Visibility50
Suspension51
Power train31
Fuel system, diesel21
6 other systems83

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Chevrolet Silverado 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

2002 vs. every other Silverado 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Silverado 3500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2002 Chevrolet Silverado 3500, and the recalls they led to.

  1. HYDRAULIC PUMP FAILRESEA04012 · closed Feb 28, 2005
    Led to recall 05V-005
  2. HYDRAULIC PUMP SHAFT FAILURESPE04004 · closed Apr 30, 2004
    No recall
In owners' words

What Silverado 3500 owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2002 CHEVROLET C3500. THE CONTACT WAS DRIVING APPROXIMATLEY 25 MPH WHEN THE BRAKES WERE APPLIED AND THE PEDAL WENT TO THE FLOORBOARD WITHOUT THE VEHICLE STOPPING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT CHECKED THE MASTER CYLINDER…
Complaint 10421310 · Aug 24, 2011 · 41,500 miles
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR…
Complaint 10414353 · Jul 20, 2011
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL…
Complaint 10400098 · May 5, 2011 · 80,000 miles

Own a 2002 Silverado 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.