2020 Chevrolet Silverado 3500Problems, recalls & complaints

NHTSA has logged 42 owner complaints about the 2020 Chevrolet Silverado 3500, most often about the power train. It is covered by 8 safety recalls, and for recall 20V-324 the manufacturer reports only 68% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 22, 2026. Updated daily.

Complaints by system

Where the 2020 Chevrolet Silverado 3500 has problems

42 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train161
Service brakes70
Engine60
Tires50
Electrical system51
Fuel/propulsion system40
Engine and engine cooling20
Visibility/wiper10
Forward collision avoidance10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2020 Chevrolet Silverado 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q1

Tailgate: latch

Recall 24V-060 · Feb 1, 2024 · 570,434 vehicles · 418,629 repaired

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2022 Q4

Seat belts

Recall 20V-792 · Dec 17, 2020 · 624,216 vehicles · 508,277 repaired

Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…

Problem, fix and repair progress →

Show 4 more recalls
82%repaired · 2022 Q2

Curtain: inflator

Recall 20V-446 · Jul 30, 2020 · 769 vehicles · 629 repaired

Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Problem, fix and repair progress →

68%repaired · 2022 Q2

Hood: latch

Recall 20V-324 · Jun 4, 2020 · 272 vehicles · 185 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2022 Q1

Hood: latch

Recall 20V-142 · Mar 12, 2020 · 1,909 vehicles · 1,574 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Seat belts: pretensioner

Recall 19V-814 · Nov 14, 2019 · 556,399 vehicles · 530,461 repaired

Risk. A vehicle fire could result if materials ignite inside the vehicle.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

2020 vs. every other Silverado 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Silverado 3500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Chevrolet Silverado 3500, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What Silverado 3500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect:…
Complaint 11757341 · Aug 17, 2026
Since buying the vehicle I’ve had issues with the truck going into limp mode with codes p0700 as well as p0747. I have taken it to the dealership twice now, when it has arrived the codes were no longer there. Every time the truck went into limp mode the transmission would get stuck into 5th gear…
Complaint 11748501 · Jul 6, 2026
The transmission, without warning, intermittently locks the rear wheels when towing a 13,500 lb 5th wheel RV. It occurs when going uphill and the transmission downshifts to maintain torque. The "D" on the gear indicator on the dashboard also flashes 3-5 times. This is a known issue with the Allison…
Complaint 11730919 · Apr 13, 2026

Own a 2020 Silverado 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.