2014 Chevrolet Silverado 3500Problems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2014 Chevrolet Silverado 3500, most often about the fuel/propulsion system. It is covered by 3 safety recalls, and for recall 18V-267 the manufacturer reports only 14% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 15, 2021. Updated daily.

Complaints by system

Where the 2014 Chevrolet Silverado 3500 has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system30
Air bags21
Steering20
Electrical system10
Engine11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Chevrolet Silverado 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

51%repaired · 2023 Q4

Passenger side: inflator module

Recall 21V-054 · Feb 5, 2021 · 1,778,128 vehicles · 900,275 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

14%repaired · 2019 Q3

Equipment

Recall 18V-267 · Apr 26, 2018 · 6,154 vehicles · 844 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

53%repaired · 2019 Q2

Storage: auxillary tank

Recall 17V-664 · Oct 19, 2017 · 35,292 vehicles · 18,701 repaired

Risk. If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

2014 vs. every other Silverado 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Silverado 3500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Chevrolet Silverado 3500 safety ratings

2014 Chevrolet Silverado 3500 PU/CC 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Chevrolet Silverado 3500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Silverado 3500 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE ULTRA-LOW SULFUR…
Complaint 11208294 · May 17, 2019 · 120,000 miles
THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE CAN RUN OUT OF FUEL…
Complaint 11206543 · May 9, 2019 · 98,000 miles
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE SPEEDOMETER DECELERATED TO 1 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CAUSED THE METAL SHAVINGS TO CLOG THE FUEL SYSTEM. THE MANUFACTURER…
Complaint 10899800 · Aug 31, 2016 · 196,000 miles

Own a 2014 Silverado 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.