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1996 Chrysler Town AND CountryProblems, recalls & complaints

NHTSA has logged 938 owner complaints about the 1996 Chrysler Town AND Country, most often about the fuel system, gasoline. It is covered by 7 safety recalls.

30
CarFlaw IndexUse caution2.3× the Town AND Country median · #3 of 27 years by complaints
Safety recalls7Free fix at dealersOwner complaints938109 with a crash, fire or injuryTypical failure mileage103kFuel system, gasoline, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 1, 2019. Updated daily.

Complaints by system

Where the 1996 Chrysler Town AND Country has problems

938 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel system, gasoline16912
Engine and engine cooling16229
Power train14710
Air bags12414
Electrical system12014
Steering742
Visibility742
Vehicle speed control662
Service brakes, hydraulic616
17 other systems25919

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

1996 Chrysler Town AND Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Air bags: frontal

Recall 02V-293 · Nov 7, 2002 · 1,500,521 vehicles

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE…

Problem, fix and repair progress →

–no report yet

Fuel system, gasoline: fuel injection system

Recall 00V-268 · Sep 13, 2000 · 1,163,000 vehicles

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Seat belts: integrated child seat

Recall 96V-136 · Jul 18, 1996 · 200 vehicles

Risk. IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

Problem, fix and repair progress →

–no report yet

Tank assembly: filler pipe and cap

Recall 96V-002 · Jan 16, 1996 · 265,000 vehicles

Risk. THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

9 owners mentioned a cost

$1,800median

Middle half: $1,600 – $2,200

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

1996 vs. every other Town AND Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Town AND Country median. How we score

'67'74'75'82'83'84'86'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
14 investigations

NHTSA defect investigations

Federal investigations that included the 1996 Chrysler Town AND Country, and the recalls they led to.

  1. DEFECTIVE AIR BAG CRASH SENSORDP96014 · still open
    Open
  2. AIR BAG CLOCKSPRINGEA01007 · closed Nov 22, 2002
    Led to recall 02V-293
  3. SLIDING DOOR LATCH FAILUREEA96025 · closed Jul 30, 1998
    No recall
  4. FUEL TANK LEAKSEA97002 · closed Feb 10, 1998
    No recall
  5. INTEGRATED CHILD SEAT BELT LOCKUPEA97003 · closed Aug 19, 1998
    Led to recall 97I001000
  6. POST COLLISION FUEL SYSTEMEA99013 · closed Aug 10, 2001
    No recall
  7. AIR BAG CLOCKSPRINGPE00032 · closed Feb 21, 2001
    Led to recall 02V-293
  8. FUEL LEAKEAGE FROM ROLLOVER VALVEPE95053 · closed Dec 22, 1995
    Led to recall 95V-236
  9. SAFETY BLT LATCH OPERATIONPE96008 · closed Jun 28, 1996
    No recall
  10. SLIDING DOOR LATCH FAILUREPE96038 · closed Oct 15, 1996
    No recall
  11. FUEL LEAKS FROM THE GAS TANKPE96051 · closed Jan 31, 1997
    Led to recall 99V-216
  12. POST-COLLISION FUEL SYSTEM INTEGRITYPE99010 · closed Jun 11, 1999
    No recall
  13. DC MINIVAN FUEL INJECTOR RAIL LEAKRQ00008 · closed Mar 18, 2002
    Led to recall 00V-268
  14. INTEGRATED CHILD SEAT BELT LOCKUPSQ96016 · closed Feb 4, 1997
    No recall
In owners' words

What Town AND Country owners report

Recent fuel system, gasoline complaints filed with NHTSA, shortened. Personal details are removed.

I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD…
Complaint 10619029 · Aug 5, 2014
TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY…
Complaint 10440398 · Dec 19, 2011 · 230,000 miles
I HAVE A 1996 CHRYSLER TOWN AND COUNTRY WITH THE 3.8L ENGINE THAT HAS HAD THE FUEL RAIL RECALL DONE. THE RECALL INVOLVED PUTTING A CLAMP TYPE SEAL AROUND THE FUEL RAIL IN TWO PLACES. THESE SEALS HAVE BOTH FAILED AND FUEL IS ACTUALLY DRIPPING FROM ONE OF THE SEALS. I HAVE TAKEN THE VAN TO THE LOCAL…
Complaint 10146703 · Jan 2, 2006 · 121,000 miles

Own a 1996 Town AND Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.