2016 Chrysler Town AND CountryProblems, recalls & complaints

NHTSA has logged 527 owner complaints about the 2016 Chrysler Town AND Country, most often about the power train. It is covered by 5 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 14, 2026. Updated daily.

Complaints by system

Where the 2016 Chrysler Town AND Country has problems

527 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train1874
Electrical system1074
Structure752
Engine693
Seats230
Air bags165
Latches/locks/linkages160
Vehicle speed control141
Steering110
17 other systems423

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2016 Chrysler Town AND Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

85%repaired · 2017 Q4

Power train: automatic transmission

Recall 16V-461 · Jun 24, 2016 · 26,298 vehicles · 22,481 repaired

Risk. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2017 Q4

Seats: mid/rear assembly

Recall 16V-300 · May 16, 2016 · 99 vehicles · 83 repaired

Risk. If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

Problem, fix and repair progress →

70%repaired · 2017 Q2

Visibility: windshield

Recall 16V-044 · Jan 28, 2016 · 184 vehicles · 129 repaired

Risk. If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Problem, fix and repair progress →

Show 1 more recall
90%repaired · 2017 Q1

Hood: latch

Recall 15V-595 · Sep 24, 2015 · 1,625 vehicles · 1,458 repaired

Risk. If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Mileage at failure

When do power train problems start?

84kmiles, median

Based on the odometer reading in 123 power train complaints. 68% were reported before 100,000 miles.

median0k50k100k150k200k+
5under 30k miles84under 100k miles39100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

10 owners mentioned a cost

$4,500median

Middle half: $2,700 – $5,000

Structure

9 owners mentioned a cost

$1,000median

Middle half: $800 – $1,200

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other Town AND Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Town AND Country median. How we score

'67'74'75'82'83'84'86'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Chrysler Town AND Country safety ratings

2016 Chrysler Town And Country VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Chrysler Town AND Country frontal crash test, NHTSA
Frontal crash★★★★★
2016 Chrysler Town AND Country side barrier test, NHTSA
Side barrier★★★★★
2016 Chrysler Town AND Country side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Chrysler Town AND Country, and the recalls they led to.

  1. Active Head Rest Inadvertent DeploymentPE19014 · closed Feb 25, 2026
    No recall
  2. Sliding Doors InoperativePE21016 · closed Jul 22, 2022
    No recall
In owners' words

What Town AND Country owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2016 Chrysler Town and Country. While the contact’s spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced.…
Complaint 11762183 · Sep 4, 2026
The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.
Complaint 11737544 · May 13, 2026
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake…
Complaint 11734780 · Apr 30, 2026 · 125,002 miles

Own a 2016 Town AND Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.