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1997 Chrysler Town AND CountryProblems, recalls & complaints

NHTSA has logged 388 owner complaints about the 1997 Chrysler Town AND Country, most often about the air bags. It is covered by 5 safety recalls.

50
CarFlaw IndexSolid year1.0× the Town AND Country median · #13 of 27 years by complaints
Safety recalls5Free fix at dealersOwner complaints38861 with a crash, fire or injuryTypical failure mileage103kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 13, 2017. Updated daily.

Complaints by system

Where the 1997 Chrysler Town AND Country has problems

388 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags849
Electrical system788
Engine and engine cooling525
Power train427
Service brakes, hydraulic4210
Vehicle speed control385
Visibility341
Steering293
Fuel system, gasoline214
17 other systems869

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

1997 Chrysler Town AND Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Air bags: frontal

Recall 02V-293 · Nov 7, 2002 · 1,500,521 vehicles

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE…

Problem, fix and repair progress →

–no report yet

Seat belts: rear/other

Recall 02V-076 · Mar 8, 2002 · 545,311 vehicles

Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Problem, fix and repair progress →

–no report yet

Fuel system, gasoline: fuel injection system

Recall 00V-268 · Sep 13, 2000 · 1,163,000 vehicles

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Problem, fix and repair progress →

Show 1 more recall
–no report yet

Foundation components: master cylinder

Recall 96V-215 · Oct 29, 1996 · 18,997 vehicles

Risk. AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Best & worst years

1997 vs. every other Town AND Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Town AND Country median. How we score

'67'74'75'82'83'84'86'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
6 investigations

NHTSA defect investigations

Federal investigations that included the 1997 Chrysler Town AND Country, and the recalls they led to.

  1. AIR BAG CLOCKSPRINGEA01007 · closed Nov 22, 2002
    Led to recall 02V-293
  2. INTEGRATED CHILD SEAT BELT LOCKUPEA97003 · closed Aug 19, 1998
    Led to recall 97I001000
  3. POST COLLISION FUEL SYSTEMEA99013 · closed Aug 10, 2001
    No recall
  4. POST-COLLISION FUEL SYSTEM INTEGRITYPE99010 · closed Jun 11, 1999
    No recall
  5. DC MINIVAN FUEL INJECTOR RAIL LEAKRQ00008 · closed Mar 18, 2002
    Led to recall 00V-268
  6. INTEGRATED CHILD SEAT BELT LOCKUPSQ96016 · closed Feb 4, 1997
    No recall
In owners' words

What Town AND Country owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING AND SMOKE FILLED THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY EXIT THE VEHICLE WITH MINOR INJURIES TO THE HAND. THE MANUFACTURER WAS NOT NOTIFIED. THE…
Complaint 10723945 · Jun 8, 2015 · 180,000 miles
TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED IN THE…
Complaint 10690105 · Feb 23, 2015 · 175,000 miles
I WENT TO DMV TO HAVE MY CAR INSPECTED AND WAS GIVEN A REPORT THAT STATED SEVERAL PARTS ON MY VEHICLE WERE RECALLED. I AM TRYING TO FIND OUT IF VEHICLE CAN BE SERVICED FOR FREE FROM DEALER BECAUSE OF THE DEFECTS OR WILL I HAVE TO PAY FOR THEM? PARTS LISTED UNDER RECALL WERE RC-J25-09 EMISSIONS…
Complaint 10475511 · Sep 15, 2012 · 195,045 miles

Own a 1997 Town AND Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.