2013 Chrysler Town AND CountryProblems, recalls & complaints

NHTSA has logged 681 owner complaints about the 2013 Chrysler Town AND Country, most often about the electrical system. It is covered by 4 safety recalls, and for recall 14V-234 the manufacturer reports only 60% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 21, 2026. Updated daily.

Complaints by system

Where the 2013 Chrysler Town AND Country has problems

681 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system39311
Engine1081
Seats5810
Air bags506
Power train414
Service brakes396
Fuel/propulsion system381
Steering260
Structure254
18 other systems919

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2013 Chrysler Town AND Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

–no report yet

Air bags

Recall 13V-283 · Jul 2, 2013 · 224,264 vehicles

Risk. In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of…

Problem, fix and repair progress →

79%repaired · 2015 Q1

Air bags

Recall 13V-291 · Jul 2, 2013 · 184 vehicles · 145 repaired

Risk. An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Mileage at failure

When do electrical system problems start?

62kmiles, median

Based on the odometer reading in 144 electrical system complaints. 72% were reported before 100,000 miles.

median0k50k100k150k200k+
33under 30k miles104under 100k miles40100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Electrical system

11 owners mentioned a cost

$1,200median

Middle half: $935 – $1,500

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2013 vs. every other Town AND Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Town AND Country median. How we score

'67'74'75'82'83'84'86'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Chrysler Town AND Country safety ratings

2013 Chrysler Town And Country VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Chrysler Town AND Country frontal crash test, NHTSA
Frontal crash★★★★★
2013 Chrysler Town AND Country side barrier test, NHTSA
Side barrier★★★★★
2013 Chrysler Town AND Country side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Chrysler Town AND Country, and the recalls they led to.

  1. Totally Integrated Power Module FailureDP14004 · closed Jul 24, 2015
    No recall
  2. Active Head Rest Inadvertent DeploymentPE19014 · closed Feb 25, 2026
    No recall
In owners' words

What Town AND Country owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they…
Complaint 11752768 · Jul 25, 2026
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or…
Complaint 11731121 · Apr 14, 2026 · 214,289 miles
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the…
Complaint 11713826 · Jan 28, 2026

Own a 2013 Town AND Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.