2017 GMC Sierra 3500Problems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2017 GMC Sierra 3500, most often about the service brakes. It is covered by 7 safety recalls, and for recall 23V-047 the manufacturer reports only 55% of affected cars repaired.

2017 GMC Sierra 3500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 23, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2017 GMC Sierra 3500 has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes52
Electrical system30
Power train30
Engine20
Exterior lighting10
Wheels11
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2017 GMC Sierra 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

72%repaired · 2024 Q1

Electrical: engine block heater

Recall 21V-496 · Jul 1, 2021 · 338,020 vehicles · 244,110 repaired

Risk. An electrical short-circuit can increase the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2022 Q1

Engine

Recall 19V-328 · Apr 25, 2019 · 318,374 vehicles · 318,291 repaired

Risk. A short-circuit may damage the engine components and increase the risk of fire.

Problem, fix and repair progress →

59%repaired · 2020 Q4

Storage: tank assembly

Recall 19V-088 · Feb 7, 2019 · 18,574 vehicles · 11,019 repaired

Risk. If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank.

Problem, fix and repair progress →

Show 3 more recalls
70%repaired · 2022 Q4

Front: retractor

Recall 17V-567 · Sep 14, 2017 · 38,048 vehicles · 26,599 repaired

Risk. The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Problem, fix and repair progress →

84%repaired · 2018 Q4

Air bags: frontal

Recall 17V-437 · Jul 10, 2017 · 40,683 vehicles · 34,331 repaired

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the…

Problem, fix and repair progress →

90%repaired · 2018 Q2

Air bags: frontal

Recall 16V-651 · Sep 8, 2016 · 3,640,162 vehicles · 3,286,598 repaired

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2017 vs. every other Sierra 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 3500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 GMC Sierra 3500 safety ratings

2017 GMC Sierra 3500 PU/RC RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Sierra 3500 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

Trailer brake system connection warning Intermittent when towing it will say trailer not connected, while still having a secure 7 pin connection. This causes me to loose trailer brakes. My camper is nearly 14,000 lbs. Very dangerous situation. Happened since new. Was into / complained to GM service…
Complaint 11657477 · Apr 29, 2025
SERVICE TRAILER BRAKING SYSTEM. Faulty control in the dash. Known issue per mechanic but no recall issued. Safety issue as trailer brake may not function properly when towing as a result
Complaint 11505276 · Feb 2, 2023
Brake are very spongy all the time we’ll While driving in parking lot at low speed we lost brakes happen to hit person in front. This has been a continuous problem to point we are scared to even use the truck to go to store. Took it to Firestone. They told me it was the master cylinder. So they…
Complaint 11478276 · Aug 8, 2022

Own a 2017 Sierra 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.