2021 GMC Sierra 3500Problems, recalls & complaints

NHTSA has logged 21 owner complaints about the 2021 GMC Sierra 3500, most often about the power train. It is covered by 5 safety recalls, and for recall 24V-060 the manufacturer reports only 73% of affected cars repaired.

2021 GMC Sierra 3500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2021 GMC Sierra 3500 has problems

21 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train70
Service brakes50
Electrical system50
Engine30
Back over prevention20
Fuel/propulsion system20
Tires10
Structure10
Visibility10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2021 GMC Sierra 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q1

Tailgate: latch

Recall 24V-060 · Feb 1, 2024 · 570,434 vehicles · 418,629 repaired

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2023 Q3

Electric: control module

Park outside

Recall 21V-758 · Sep 29, 2021 · 3,241 vehicles · 2,935 repaired

Risk. Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

Problem, fix and repair progress →

86%repaired · 2022 Q4

Seat belts

Recall 20V-811 · Dec 23, 2020 · 470 vehicles · 405 repaired

Risk. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the…

Problem, fix and repair progress →

Show 1 more recall
81%repaired · 2022 Q4

Seat belts

Recall 20V-792 · Dec 17, 2020 · 624,216 vehicles · 508,277 repaired

Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2021 vs. every other Sierra 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 3500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 GMC Sierra 3500, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What Sierra 3500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

During takeoff the transmission acted as if it was in neutral while I was crossing traffic luckily, the semi truck that was coming towards me was able to stop. I had the vehicle towed to a shop. After the vehicle was towed to the shop the transmission acted normal when the mechanic searched the VIN…
Complaint 11701315 · Nov 24, 2025
The contact's son owns a 2021 GMC Sierra 3500 Commercial Vehicle. The contact stated while her son was driving at an undisclosed speed uphill, the vehicle failed to shift to a gear higher than 5th gear. Additionally, the rear wheels locked up, causing the vehicle to come to a stop. The driver…
Complaint 11638908 · Jan 27, 2025 · 133,000 miles
Transmission had to be replaced from the dealership. Hard shifting dealership said truck was 23 days out of warranty. I couldn’t get into the dealership that truck was purchased from for 3 weeks. Had to go to the Jeff Gordon dealership, which is Chevrolet. And I had to replace the transmission.
Complaint 11636808 · Jan 18, 2025

Own a 2021 Sierra 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.