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2004 Pontiac Grand AMProblems, recalls & complaints

NHTSA has logged 293 owner complaints about the 2004 Pontiac Grand AM, most often about the electrical system. It is covered by 2 safety recalls, and for recall 14V-400 the manufacturer reports only 22% of affected cars repaired.

2004 Pontiac Grand AM
50
CarFlaw IndexSolid year1.0× the Grand AM median · #10 of 20 years by complaints
Safety recalls2Lowest repair rate 22%Owner complaints29343 with a crash, fire or injuryTypical failure mileage92kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 15, 2021. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2004 Pontiac Grand AM has problems

293 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system14011
Exterior lighting532
Air bags2113
Structure202
Vehicle speed control182
Engine171
Steering158
Engine and engine cooling120
Power train110
16 other systems767

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2004 Pontiac Grand AM recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

22%repaired · 2016 Q2

Electrical system: ignition

Recall 14V-400 · Jul 3, 2014 · 5,877,718 vehicles · 1,318,487 repaired

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pontiac.

Mileage at failure

When do electrical system problems start?

92kmiles, median

Based on the odometer reading in 107 electrical system complaints. 55% were reported before 100,000 miles.

median0k50k100k150k200k+
5under 30k miles59under 100k miles48100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Electrical system

15 owners mentioned a cost

$474median

Middle half: $375 – $665

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2004 vs. every other Grand AM year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand AM median. How we score

'73'75'78'83'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2004 Pontiac Grand AM safety ratings

2004 Pontiac Grand Am 2-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2004 Pontiac Grand AM frontal crash test, NHTSA
Frontal crashNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Grand AM owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR
Complaint 11331824 · Jun 30, 2020 · 132,483 miles
I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.
Complaint 11220910 · Jun 18, 2019 · 200,000 miles
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO WALDORF CHEVROLET CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, [PHONE]), BUT THEY REFUSED TO PERFORM THE RECALL REPAIR BECAUSE…
Complaint 11145367 · Nov 5, 2018 · 231,000 miles

Own a 2004 Grand AM?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.