2020 Subaru LegacyProblems, recalls & complaints

NHTSA has logged 121 owner complaints about the 2020 Subaru Legacy, most often about the visibility/wiper. It is covered by 6 safety recalls, and for recall 24V-227 the manufacturer reports only 71% of affected cars repaired.

2020 Subaru Legacy

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 20, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Subaru Legacy has problems

121 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper570
Electrical system151
Visibility90
Forward collision avoidance70
Power train70
Vehicle speed control41
Engine41
Service brakes20
Lane departure20
8 other systems80

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2020 Subaru Legacy recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

71%repaired · 2026 Q3

Occupant classification: front passenger

Recall 24V-227 · Mar 22, 2024 · 118,723 vehicles · 84,206 repaired

Risk. An air bag that does not deploy during a crash can increase the risk of injury.

Problem, fix and repair progress →

78%repaired · 2024 Q2

Automatic transmission: control module (tcm/pcm/tecm)

Recall 22V-485 · Jul 8, 2022 · 182 vehicles · 142 repaired

Risk. An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2024 Q2

Automatic transmission: control module (tcm/pcm/tecm)

Recall 21V-955 · Dec 9, 2021 · 198,255 vehicles · 188,231 repaired

Risk. An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2023 Q2

Delivery: fuel pump

Recall 21V-587 · Jul 29, 2021 · 175,968 vehicles · 159,453 repaired

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
98%repaired · 2022 Q4

Back over prevention: display function

Recall 20V-766 · Dec 10, 2020 · 7,741 vehicles · 7,573 repaired

Risk. The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Problem, fix and repair progress →

100%repaired · 2021 Q1

Service brakes, hydraulic: pedals and linkages

Recall 19V-664 · Sep 18, 2019 · 3,467 vehicles · 3,465 repaired

Risk. A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Subaru.

Mileage at failure

When do visibility/wiper problems start?

5kmiles, median

Based on the odometer reading in 31 visibility/wiper complaints. 100% were reported before 100,000 miles.

Only 43% of complaints for this model year include a mileage.

median0k50k100k150k200k+
31under 30k miles31under 100k miles0100k miles or more
Best & worst years

2020 vs. every other Legacy year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Legacy median. How we score

'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Subaru Legacy safety ratings

2020 Subaru Legacy 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Subaru Legacy frontal crash test, NHTSA
Frontal crash★★★★★
2020 Subaru Legacy side barrier test, NHTSA
Side barrier★★★★★
2020 Subaru Legacy side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (10.1% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Legacy owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.
Complaint 11588664 · May 14, 2024
This past Sunday evening, I drove to the convenience store 4 blocks away. As I returned, I noticed a crack in the windshield starting in the middle from the left edge and was about 12 inches long. No gravel marks were found, it had cracked for no apparent reason. Sitting the next night in the…
Complaint 11548905 · Oct 8, 2023
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever.…
Complaint 11535129 · Jul 28, 2023

Own a 2020 Legacy?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.