Occupant classification: front passenger
Risk. An air bag that does not deploy during a crash can increase the risk of injury.
NHTSA has logged 121 owner complaints about the 2020 Subaru Legacy, most often about the visibility/wiper. It is covered by 6 safety recalls, and for recall 24V-227 the manufacturer reports only 71% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 20, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
121 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Visibility/wiper | 57 | 0 |
| Electrical system | 15 | 1 |
| Visibility | 9 | 0 |
| Forward collision avoidance | 7 | 0 |
| Power train | 7 | 0 |
| Vehicle speed control | 4 | 1 |
| Engine | 4 | 1 |
| Service brakes | 2 | 0 |
| Lane departure | 2 | 0 |
| 8 other systems | 8 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An air bag that does not deploy during a crash can increase the risk of injury.
Risk. An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Risk. An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Risk. The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Risk. A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Subaru.
5kmiles, median
Based on the odometer reading in 31 visibility/wiper complaints. 100% were reported before 100,000 miles.
Only 43% of complaints for this model year include a mileage.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Legacy median. How we score
2020 Subaru Legacy 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.
I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.
This past Sunday evening, I drove to the convenience store 4 blocks away. As I returned, I noticed a crack in the windshield starting in the middle from the left edge and was about 12 inches long. No gravel marks were found, it had cracked for no apparent reason. Sitting the next night in the…
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever.…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.