2013 Thomas Built Buses MinotourProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2013 Thomas Built Buses Minotour. It is covered by 13 safety recalls, and for recall 18V-083 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2020. Updated daily.

Complaints by system

Where the 2013 Thomas Built Buses Minotour has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

13 recalls

2013 Thomas Built Buses Minotour recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

64%repaired · 2023 Q1

Equipment adaptive/mobility

Recall 20V-690 · Nov 9, 2020 · 615 vehicles · 391 repaired

Risk. If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.

Problem, fix and repair progress →

13%repaired · 2021 Q3

Equipment adaptive/mobility

Recall 19V-170 · Mar 5, 2019 · 410 vehicles · 54 repaired

Risk. When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move.

Problem, fix and repair progress →

14%repaired · 2021 Q2

Equipment adaptive/mobility

Recall 18V-301 · May 8, 2018 · 1,688 vehicles · 239 repaired

Risk. If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.

Problem, fix and repair progress →

29%repaired · 2020 Q2

Equipment adaptive/mobility

Recall 18V-158 · Mar 7, 2018 · 14 vehicles · 4 repaired

Risk. If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.

Problem, fix and repair progress →

Show 9 more recalls
61%repaired · 2020 Q2

Equipment adaptive/mobility

Recall 18V-157 · Mar 7, 2018 · 3,304 vehicles · 2,010 repaired

Risk. If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.

Problem, fix and repair progress →

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

58%repaired · 2017 Q3

Exterior lighting

Recall 16V-103 · Feb 23, 2016 · 2,323 vehicles · 1,354 repaired

Risk. Loss of exterior lighting or windshield wiper function can decrease visibility, increasing the risk of a crash.

Problem, fix and repair progress →

1%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-565 · Sep 4, 2015 · 4,334 vehicles · 65 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

2%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-564 · Sep 4, 2015 · 52 vehicles · 1 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

83%repaired · 2016 Q4

Tank assembly: mounting

Recall 14V-760 · Nov 28, 2014 · 4,606 vehicles · 3,842 repaired

Risk. An unsecured fuel tank strap could allow the fuel tank to contact the ground, increasing the risk of a fuel leak and fire.

Problem, fix and repair progress →

68%repaired · 2016 Q4

Tank assembly: mounting

Recall 14V-759 · Nov 28, 2014 · 22 vehicles · 15 repaired

Risk. An unsecured fuel tank strap could allow the fuel tank to contact the ground, increasing the risk of a fuel leak and fire.

Problem, fix and repair progress →

100%repaired · 2015 Q2

Seat belts

Recall 14V-075 · Feb 20, 2014 · 3 vehicles · 3 repaired

Risk. Without the floor reinforcement channels, in a crash, the floor may flex and the seat occupants may not be adequately restrained, increasing the risk of injury…

Problem, fix and repair progress →

–no report yet

Body: roof and pillars

Recall 12V-297 · Jun 28, 2012 · 163 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2013 vs. every other Minotour year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Minotour median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Thomas Built Buses Minotour, and the recalls they led to.

  1. Daimler Trucks North America RecallsAQ18002 · closed Jul 11, 2024
    No recall

Own a 2013 Minotour?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.