2019 Thomas Built Buses MinotourProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2019 Thomas Built Buses Minotour. It is covered by 6 safety recalls, and for recall 19V-170 the manufacturer reports only 13% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2020. Updated daily.

Complaints by system

Where the 2019 Thomas Built Buses Minotour has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2019 Thomas Built Buses Minotour recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

64%repaired · 2023 Q1

Equipment adaptive/mobility

Recall 20V-690 · Nov 9, 2020 · 615 vehicles · 391 repaired

Risk. If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.

Problem, fix and repair progress →

65%repaired · 2022 Q1

Seats

Recall 19V-712 · Oct 4, 2019 · 53,528 vehicles · 34,889 repaired

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

77%repaired · 2021 Q3

Emergency: escape/egress/exit

Recall 19V-550 · Jul 25, 2019 · 3,080 vehicles · 2,366 repaired

Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of…

Problem, fix and repair progress →

Show 2 more recalls
13%repaired · 2021 Q3

Equipment adaptive/mobility

Recall 19V-170 · Mar 5, 2019 · 410 vehicles · 54 repaired

Risk. When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move.

Problem, fix and repair progress →

95%repaired · 2021 Q1

Emergency: escape/egress/exit

Recall 18V-698 · Oct 5, 2018 · 701 vehicles · 663 repaired

Risk. If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2019 vs. every other Minotour year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Minotour median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2019 Minotour?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.