2020 Volvo S60Problems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2020 Volvo S60, most often about the service brakes. It is covered by 4 safety recalls, and for recall 25V-179 the manufacturer reports only 86% of affected cars repaired.

2020 Volvo S60

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 3, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Volvo S60 has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes50
Electrical system50
Forward collision avoidance31
Vehicle speed control31
Steering30
Engine20
Suspension20
Wheels10
Power train10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Volvo S60 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

86%repaired · 2026 Q3

Propulsion system: traction battery

Recall 25V-179 · Mar 24, 2025 · 7,483 vehicles · 6,471 repaired

Risk. A short circuit in a high-voltage battery increases the risk of a fire.

Problem, fix and repair progress →

94%repaired · 2025 Q4

Air bags: frontal

Recall 23V-780 · Nov 21, 2023 · 346 vehicles · 325 repaired

Risk. An air bag that does not deploy properly in a crash increases the risk of injury.

Problem, fix and repair progress →

97%repaired · 2023 Q2

Wiring: fuses and circuit breakers

Recall 21V-414 · Jun 2, 2021 · 85,550 vehicles · 82,985 repaired

Risk. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2022 Q1

Forward collision avoidance: automatic emergency braking

Recall 20V-144 · Mar 12, 2020 · 121,605 vehicles · 119,119 repaired

Risk. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.

Best & worst years

2020 vs. every other S60 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S60 median. How we score

'01'02'03'04'05'06'07'08'09'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Volvo S60, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What S60 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
Complaint 11638095 · Jan 23, 2025
2020 VOLVO S60 T-6 R WENT IN FOR SERVICE AT VOLVO DEALER, 5/12/21, MILEAGE 24,018. TECHNICIAN NOTED REAR BRAKES LESS THAN 2MM & ROTORS GROOVED, NEEDS TO BE REPLACED. I WAS TOLD THIS IS NOT UNDER WARRANTY, IT'S NORMAL WEAR. THIS VEHICLE HAD SERVICE AT THE SAME DEALER ON 12/8/20, MILEAGE 16,952 THE…
Complaint 11416437 · May 13, 2021 · 24,018 miles
MY 2020 S60 T5 R-DESIGN HAD 3 BROKEN SENSORS, A SAFETY RECALL, MALFUNCTIONING BRAKES WHICH CAUSED THE CAR TO VEER, AND MOST RECENTLY A LEAKING A/C HOSE. ALL PROBLEMS FROM THE FACTORY (OUT OF THIN AIR) WITHIN THE FIRST 12 MONTHS OF MY LEASE. AFTER NUMEROUS COMPLAINTS TO VOLVO CAR USA, I WAS OFFERED…
Complaint 11394308 · Feb 2, 2021 · 7,500 miles

Own a 2020 S60?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.