2004 GMC Sierra 2500Problems, recalls & complaints

NHTSA has logged 143 owner complaints about the 2004 GMC Sierra 2500, most often about the electrical system. It is covered by 1 safety recall.

2004 GMC Sierra 2500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 30, 2021. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.

Complaints by system

Where the 2004 GMC Sierra 2500 has problems

143 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system483
Service brakes330
Service brakes, hydraulic221
Engine and engine cooling90
Power train90
Engine90
Steering71
Fuel system, diesel50
Structure50
15 other systems263

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2004 GMC Sierra 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Equipment adaptive/mobility

Recall 04V-562 · Nov 26, 2004 · 1,660 vehicles

Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Mileage at failure

When do electrical system problems start?

57kmiles, median

Based on the odometer reading in 39 electrical system complaints. 92% were reported before 100,000 miles.

median0k50k100k150k200k+
3under 30k miles36under 100k miles3100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Electrical system

9 owners mentioned a cost

$400median

Middle half: $320 – $529

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2004 vs. every other Sierra 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 2500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sierra 2500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

THE INSTRUMENT PANEL CLUSTER GAUGES DON'T ALWAYS WORK. WE WERE ON FREEWAY WHEN WE NOTICED SPEEDOMETER HAD FAILED AS WELL AS FUEL GAUGE, TEMP GAUGE ALL GAUGES INOPERATIVE. THIS IS THIRD TIME CLUSTER PANEL IS BEING REPLACED; FIRST TWO UNDER WARRANTY THIRD TIME WE HAD TO PAY $204.
Complaint 11025209 · Sep 23, 2017 · 111,000 miles
MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE…
Complaint 10953952 · Feb 10, 2017 · 45,000 miles
PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY…
Complaint 10605775 · Jun 24, 2014 · 124,000 miles

Own a 2004 Sierra 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.