Control module: software
NewRisk. Rear wheel lock up increases the risk of a crash.
NHTSA has logged 80 owner complaints about the 2020 GMC Sierra 2500, most often about the power train. It is covered by 9 safety recalls, and for recall 21V-578 the manufacturer reports only 55% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
80 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 25 | 0 |
| Electrical system | 13 | 2 |
| Service brakes | 12 | 0 |
| Engine | 10 | 1 |
| Structure | 6 | 2 |
| Steering | 6 | 0 |
| Forward collision avoidance | 5 | 0 |
| Vehicle speed control | 4 | 0 |
| Wheels | 2 | 0 |
| 13 other systems | 16 | 4 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Rear wheel lock up increases the risk of a crash.
Risk. Rear wheel lock-up can increase the risk of a crash.
Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Risk. An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…
Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Risk. A vehicle fire could result if materials ignite inside the vehicle.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 2500 median. How we score
2020 GMC Sierra 2500 PU/CC 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2020 GMC Sierra 2500, and the recalls they led to.
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 GMC Sierra 2500. The contact stated that while stopped at a traffic light and making a left turn at approximately 20 MPH, the transmission failed. The vehicle was unable to exceed 10 MPH. The check engine warning light illuminated, and a dinging sound was heard following the…
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While driving vehicle flashed engine power reduction signal and then the emergency brake automatic feature came on abruptly. Fortunately, I had been able to slow down after the reduced power, but if I wouldn't have quickly reacted to that, I think the emergency brake system would have caused a…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.