2020 GMC Sierra 2500Problems, recalls & complaints

NHTSA has logged 80 owner complaints about the 2020 GMC Sierra 2500, most often about the power train. It is covered by 9 safety recalls, and for recall 21V-578 the manufacturer reports only 55% of affected cars repaired.

2020 GMC Sierra 2500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 GMC Sierra 2500 has problems

80 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train250
Electrical system132
Service brakes120
Engine101
Structure62
Steering60
Forward collision avoidance50
Vehicle speed control40
Wheels20
13 other systems164

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2020 GMC Sierra 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q1

Tailgate: latch

Recall 24V-060 · Feb 1, 2024 · 570,434 vehicles · 418,629 repaired

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Tires: temporary/emergency spare tire

Recall 21V-578 · Jul 29, 2021 · 86 vehicles · 47 repaired

Risk. An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Problem, fix and repair progress →

Show 5 more recalls
81%repaired · 2022 Q4

Seat belts

Recall 20V-792 · Dec 17, 2020 · 624,216 vehicles · 508,277 repaired

Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…

Problem, fix and repair progress →

82%repaired · 2022 Q2

Curtain: inflator

Recall 20V-446 · Jul 30, 2020 · 769 vehicles · 629 repaired

Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Problem, fix and repair progress →

68%repaired · 2022 Q2

Hood: latch

Recall 20V-324 · Jun 4, 2020 · 272 vehicles · 185 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2022 Q1

Hood: latch

Recall 20V-142 · Mar 12, 2020 · 1,909 vehicles · 1,574 repaired

Risk. If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Seat belts: pretensioner

Recall 19V-814 · Nov 14, 2019 · 556,399 vehicles · 530,461 repaired

Risk. A vehicle fire could result if materials ignite inside the vehicle.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2020 vs. every other Sierra 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 2500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 GMC Sierra 2500 safety ratings

2020 GMC Sierra 2500 PU/CC 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 GMC Sierra 2500, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What Sierra 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 GMC Sierra 2500. The contact stated that while stopped at a traffic light and making a left turn at approximately 20 MPH, the transmission failed. The vehicle was unable to exceed 10 MPH. The check engine warning light illuminated, and a dinging sound was heard following the…
Complaint 11770894 · Oct 13, 2026 · 107,000 miles
A dealer "fixed" the P20EE code on this date, then the code came back a week later. Same dealer said they don't have qualified diesel technician, took vehicle to a 2nd dealer 9/22/2025, unable to determine cause of code. On 6/18/2026 same P20EE code came on again, took to dealer, dealer able to…
Complaint 11766667 · Sep 24, 2026
While driving vehicle flashed engine power reduction signal and then the emergency brake automatic feature came on abruptly. Fortunately, I had been able to slow down after the reduced power, but if I wouldn't have quickly reacted to that, I think the emergency brake system would have caused a…
Complaint 11765548 · Sep 19, 2026

Own a 2020 Sierra 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.