2021 GMC Sierra 2500Problems, recalls & complaints

NHTSA has logged 53 owner complaints about the 2021 GMC Sierra 2500, most often about the power train. It is covered by 6 safety recalls, and for recall 21V-578 the manufacturer reports only 55% of affected cars repaired.

2021 GMC Sierra 2500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.

Complaints by system

Where the 2021 GMC Sierra 2500 has problems

53 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train131
Exterior lighting90
Engine80
Electrical system61
Service brakes60
Structure51
Latches/locks/linkages40
Forward collision avoidance31
Fuel/propulsion system20
6 other systems81

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2021 GMC Sierra 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q1

Tailgate: latch

Recall 24V-060 · Feb 1, 2024 · 570,434 vehicles · 418,629 repaired

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2023 Q3

Electric: control module

Park outside

Recall 21V-758 · Sep 29, 2021 · 3,241 vehicles · 2,935 repaired

Risk. Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Tires: temporary/emergency spare tire

Recall 21V-578 · Jul 29, 2021 · 86 vehicles · 47 repaired

Risk. An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
86%repaired · 2022 Q4

Seat belts

Recall 20V-811 · Dec 23, 2020 · 470 vehicles · 405 repaired

Risk. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the…

Problem, fix and repair progress →

81%repaired · 2022 Q4

Seat belts

Recall 20V-792 · Dec 17, 2020 · 624,216 vehicles · 508,277 repaired

Risk. If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2021 vs. every other Sierra 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sierra 2500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 GMC Sierra 2500 safety ratings

2021 GMC Sierra 2500 PU/CC 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 GMC Sierra 2500, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What Sierra 2500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted out of first gear and the vehicle failed to accelerate as needed. The failure had occurred twice. The vehicle was towed to the dealer, who determined that…
Complaint 11768450 · Oct 2, 2026 · 38,000 miles
I am reporting repeated failures involving both the transmission and diesel emissions (DEF) system on my 2021 GMC Sierra 2500HD Denali equipped with the 6.6L Duramax diesel engine and Allison 10-speed automatic transmission. While under warranty, the truck required replacement of the aftertreatment…
Complaint 11746749 · Jun 26, 2026
We keep getting an error message that shows we need to service DEF SYSTEM, it also started to limit my MPH and is now locked at 55 MPH. initial check of the DEF SYSTEM shows a malfunctioning module. it has been happening over the last year to 18 months. they would reset it or it would sometimes go…
Complaint 11741364 · Jun 1, 2026

Own a 2021 Sierra 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.