2017 Freightliner Business Class M2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2017 Freightliner Business Class M2, most often about the service brakes. It is covered by 15 safety recalls, and for recall 24V-924 the manufacturer reports only 27% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 11, 2024. Updated daily.

Complaints by system

Where the 2017 Freightliner Business Class M2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

15 recalls

2017 Freightliner Business Class M2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2026 Q3

Engine control module (ecu/ecm): software

Recall 24V-924 · Dec 11, 2024 · 139 vehicles · 38 repaired

Risk. An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Problem, fix and repair progress →

100%repaired · 2020 Q3

Exterior lighting

Recall 21V-484 · Jun 24, 2021 · 89 vehicles · 89 repaired

Risk. The improper lighting may confuse other drivers on the road, increasing the risk of a crash.

Problem, fix and repair progress →

46%repaired · 2023 Q1

Automatic transmission: cooling unit and lines

Recall 21V-067 · Feb 11, 2021 · 15,835 vehicles · 7,229 repaired

Risk. If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Problem, fix and repair progress →

Show 11 more recalls
50%repaired · 2022 Q1

Exterior lighting

Recall 20V-214 · Apr 14, 2020 · 63,175 vehicles · 31,569 repaired

Risk. The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

63%repaired · 2020 Q4

Steering

Recall 18V-913 · Dec 19, 2018 · 501 vehicles · 316 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Disc: caliper

Recall 18V-353 · May 29, 2018 · 8,741 vehicles · 6,557 repaired

Risk. If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q4

Service brakes, air

Recall 17V-402 · Jun 26, 2017 · 1,550 vehicles · 908 repaired

Risk. A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application…

Problem, fix and repair progress →

44%repaired · 2018 Q3

Electrical system: software

Recall 17V-043 · Jan 19, 2017 · 769 vehicles · 340 repaired

Risk. Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Problem, fix and repair progress →

48%repaired · 2018 Q3

Electrical system: instrument cluster/panel

Recall 16V-666 · Sep 14, 2016 · 3,329 vehicles · 1,608 repaired

Risk. If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2018 Q2

Disc: caliper

Recall 16V-658 · Sep 13, 2016 · 251 vehicles · 250 repaired

Risk. If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

88%repaired · 2018 Q1

Power train: axle hubs

Recall 16V-634 · Aug 31, 2016 · 156 vehicles · 137 repaired

Risk. If a wheel separates from the axle, there would be an increased risk of a crash.

Problem, fix and repair progress →

65%repaired · 2017 Q3

Disc: caliper

Recall 16V-206 · Apr 12, 2016 · 702 vehicles · 455 repaired

Risk. Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2017 vs. every other Business Class M2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Business Class M2 median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Business Class M2 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL DRIVEWAY. THE TRUCK ROLLED FORWARD AND TRAPPED DRIVER UNDER REAR TIRE SET. DEFECTIVE PARKING BRAKE SYSTEM. DEFECTIVE PARKING BRAKE SPRINGS.
Complaint 11181784 · Feb 22, 2019 · 75,000 miles

Own a 2017 Business Class M2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.