2023 Freightliner Business Class M2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2023 Freightliner Business Class M2, most often about the unknown or other. It is covered by 8 safety recalls, and for recall 25V-504 the manufacturer reports only 43% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 7, 2026. Updated daily.

Complaints by system

Where the 2023 Freightliner Business Class M2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2023 Freightliner Business Class M2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Delivery: hoses, lines/piping, and fittings

New

Recall 26V-660 · Oct 7, 2026 · 2,456 vehicles

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

54%repaired · 2026 Q3

Suspension: critical fasteners

Recall 25V-760 · Nov 4, 2025 · 18,783 vehicles · 10,229 repaired

Risk. A loss of vehicle control increases the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2026 Q3

Steering

Recall 25V-504 · Aug 6, 2025 · 176 vehicles · 76 repaired

Risk. A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q3

Exterior lighting: brake lights

Recall 24V-668 · Sep 10, 2024 · 16,890 vehicles · 15,304 repaired

Risk. Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Problem, fix and repair progress →

Show 4 more recalls
69%repaired · 2025 Q1

Electronic stability control (ESC)

Recall 23V-299 · Apr 26, 2023 · 266 vehicles · 183 repaired

Risk. Understeering during a J-turn may increase the risk of a crash.

Problem, fix and repair progress →

47%repaired · 2025 Q1

Tires

Recall 22V-919 · Dec 12, 2022 · 49 vehicles · 23 repaired

Risk. Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Problem, fix and repair progress →

76%repaired · 2024 Q2

Engine: engine control module (ecu/ecm)

Recall 22V-554 · Jul 29, 2022 · 1,375 vehicles · 1,044 repaired

Risk. Unexpected engine shut down can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2023 vs. every other Business Class M2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Business Class M2 median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Business Class M2 owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

This is the first of several entries I am making. The DEF headers on 7 of our trucks have had the same failure and if I see more I will report these also. This is an emission system issue. PART NUMBER 04-31354-004 HEADER-SSI,CONC.6BOLY,CMNS
Complaint 11586731 · May 3, 2024

Own a 2023 Business Class M2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.