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2000 Mercury Grand MarquisProblems, recalls & complaints

NHTSA has logged 162 owner complaints about the 2000 Mercury Grand Marquis, most often about the exterior lighting. It is covered by 6 safety recalls.

2000 Mercury Grand Marquis
48
CarFlaw IndexSolid year1.1× the Grand Marquis median · #11 of 27 years by complaints
Safety recalls6Free fix at dealersOwner complaints16226 with a crash, fire or injuryTypical failure mileage122kExterior lighting, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 6, 2023. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2000 Mercury Grand Marquis has problems

162 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting210
Steering183
Electrical system172
Engine and engine cooling172
Service brakes, hydraulic173
Visibility150
Suspension152
Vehicle speed control133
Seat belts90
15 other systems568

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2000 Mercury Grand Marquis recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Mechanical: integrated jack/leveler/stabilizer

Recall 00V-200 · Jul 18, 2000 · 875,000 vehicles

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Problem, fix and repair progress →

–no report yet

Front: anchorage

Recall 00V-157 · Jun 12, 2000 · 1,167 vehicles

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Problem, fix and repair progress →

–no report yet

Front: anchorage

Recall 00V-157 · Jun 12, 2000 · 1,129 vehicles

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Problem, fix and repair progress →

–no report yet

Visibility: windshield wiper/washer

Recall 00V-138 · May 17, 2000 · 23,000 vehicles

Risk. THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Front: retractor

Recall 00V-083 · Mar 20, 2000 · 83 vehicles

Risk. IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Best & worst years

2000 vs. every other Grand Marquis year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score

'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2000 Mercury Grand Marquis safety ratings

2000 Mercury Grand Marquis 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2000 Mercury Grand Marquis, and the recalls they led to.

  1. FUEL-FED FIRESDP02007 · closed Dec 4, 2002
    No recall
  2. SPARK PLUG EJECTION FROM CYLINDER HEADDP05005 · closed Jan 4, 2006
    No recall
  3. POST REAR END COLLISION FIRESSQ01014 · closed Oct 3, 2002
    Led to recall 02I003000
In owners' words

What Grand Marquis owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL THE LIGHTS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED…
Complaint 11279477 · Nov 12, 2019 · 240,000 miles
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON STARTING THE VEHICLE, A CLICKING NOISE OCCURRED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULE WAS…
Complaint 11030509 · Sep 29, 2017 · 124,000 miles
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE SINCE APRIL OF 2017. IN ADDITION, THE LIGHTING CONTROL MODULE FAILED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS…
Complaint 11011668 · Jul 31, 2017 · 120,000 miles

Own a 2000 Grand Marquis?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.