repaired · 2016 Q1
Rack and pinion: pinion shaft
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
2011 Mercury Grand MarquisProblems, recalls & complaints
NHTSA has logged 9 owner complaints about the 2011 Mercury Grand Marquis, most often about the electrical system. It is covered by 2 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 10, 2026. Updated daily. Photo: Greg Gjerdingen from Willmar, USA, CC BY 2.0.
Complaints by system
Where the 2011 Mercury Grand Marquis has problems
9 complaints grouped by the system owners reported.
3Electrical system2 crash/fire/injury
2Steering
1Seat belts
1Service brakes, hydraulic
1Tires
1Air bags
1Visibility/wiper1 crash/fire/injury
1Fuel/propulsion system
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 3 | 2 |
| Steering | 2 | 0 |
| Seat belts | 1 | 0 |
| Service brakes, hydraulic | 1 | 0 |
| Tires | 1 | 0 |
| Air bags | 1 | 0 |
| Visibility/wiper | 1 | 1 |
| Fuel/propulsion system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2011 Mercury Grand Marquis recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2015 Q1
Steering
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.
Best & worst years
2011 vs. every other Grand Marquis year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score
'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2011 Mercury Grand Marquis safety ratings
2011 Mercury Grand Marquis 4 DR RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 5 stars (9.0% risk)
- Stability control: No
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Grand Marquis owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900,…
MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED…
I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED…
Own a 2011 Grand Marquis?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.