Rack and pinion: pinion shaft
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
NHTSA has logged 25 owner complaints about the 2010 Mercury Grand Marquis, most often about the steering. It is covered by 2 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
25 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 6 | 2 |
| Structure | 5 | 1 |
| Electrical system | 3 | 0 |
| Vehicle speed control | 3 | 2 |
| Air bags | 2 | 2 |
| Equipment | 2 | 0 |
| Exterior lighting | 2 | 1 |
| Power train | 2 | 0 |
| Service brakes | 2 | 1 |
| 8 other systems | 8 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score
2010 Mercury Grand Marquis 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
Steering column. Unable to put it in DRIVE after pressing brake all the way down. Has happened many times over the last 2 years.
the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash
ON 11/14/18 I RECEIVED A "REGIONAL PROGRAM 13R01" LETTER CONCERNING MY VEHICLE. IT INDICATES "IN STATES WHERE HEAVY ROAD SALT IS USED, SEVERE CORROSION OF THE JOINTS ON THE LOWER INTERMEDIATE STEERING SHAFT CAN RESULT IN A STEERING COLUMN SEPARATION, LEADING TO A LOSS OF STEERING CONTROL,…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.