Rack and pinion: pinion shaft
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
NHTSA has logged 80 owner complaints about the 2008 Mercury Grand Marquis, most often about the steering. It is covered by 3 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 13, 2026. Updated daily. Photo: IFCAR, Public domain.
80 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 23 | 2 |
| Vehicle speed control | 15 | 5 |
| Electrical system | 9 | 1 |
| Structure | 9 | 0 |
| Engine and engine cooling | 5 | 0 |
| Service brakes, hydraulic | 5 | 1 |
| Exterior lighting | 5 | 0 |
| Service brakes | 5 | 0 |
| Engine | 4 | 0 |
| 9 other systems | 20 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Risk. IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score
2008 Mercury Grand Marquis 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2008 Mercury Grand Marquis, and the recalls they led to.
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
total collapse of upper immediate steering shaft resulting on total separation/failure and complete loss of steering. this literally separated/fell apart in my hand when i was cleaning the front seat carpeting. i had just finished driving back from a 100 mile trip. if this would have happened on…
My vehicle is from a northern state and came down to [XXX] and my intermediate shaft collapsed after looking up through ford if my recall had ever been done it shows that it had been done but the part that says it was replaced looked like it was never replaced and I had to fix that problem myself…
The contact owns a 2008 Mercury Grand Marquis. The contact stated that the vehicle was included in NHTSA Campaign Number: 13V385000 (Steering). The vehicle was taken to the dealer and the lower intermediate shaft was replaced. The contact stated that it was determined that the upper intermediate…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.