2009 Mercury Grand MarquisProblems, recalls & complaints

NHTSA has logged 26 owner complaints about the 2009 Mercury Grand Marquis, most often about the steering. It is covered by 2 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.

2009 Mercury Grand Marquis

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 19, 2024. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2009 Mercury Grand Marquis has problems

26 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering50
Vehicle speed control41
Electrical system41
Service brakes41
Engine20
Power train20
Service brakes, hydraulic20
Fuel/propulsion system20
Suspension20
7 other systems81

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2009 Mercury Grand Marquis recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

70%repaired · 2016 Q1

Rack and pinion: pinion shaft

Recall 14V-704 · Nov 5, 2014 · 36,888 vehicles · 25,916 repaired

Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…

Problem, fix and repair progress →

61%repaired · 2015 Q1

Steering

Recall 13V-385 · Aug 29, 2013 · 355,000 vehicles · 215,967 repaired

Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Best & worst years

2009 vs. every other Grand Marquis year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score

'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2009 Mercury Grand Marquis safety ratings

2009 Mercury Grand Marquis 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Grand Marquis owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what…
Complaint 11609513 · Aug 19, 2024
TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE PLACED IN NEUTRAL TO BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS…
Complaint 11241038 · Aug 1, 2019 · 175,000 miles
I AM WRITING TO YOU CONCERNING A LETTER I RECENTLY RECEIVED FROM THE FORD MOTOR COMPANY CONCERNING SAFETY RECALL NUMBER 13S08 / NHTSA RECALL 13V385 STEERING COLUMN SHAFT FOR MY 2009 GRAND MARQUIS, VEHICLE ID#XXXXX.. I RECEIVED THE FIRST NOTICE OF THIS RECALL OCTOBER 2013. I CALLED RICH FORD LOCATED…
Complaint 10715529 · May 10, 2015 · 53,000 miles

Own a 2009 Grand Marquis?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.