Rack and pinion: pinion shaft
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
NHTSA has logged 26 owner complaints about the 2009 Mercury Grand Marquis, most often about the steering. It is covered by 2 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 19, 2024. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
26 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 5 | 0 |
| Vehicle speed control | 4 | 1 |
| Electrical system | 4 | 1 |
| Service brakes | 4 | 1 |
| Engine | 2 | 0 |
| Power train | 2 | 0 |
| Service brakes, hydraulic | 2 | 0 |
| Fuel/propulsion system | 2 | 0 |
| Suspension | 2 | 0 |
| 7 other systems | 8 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Marquis median. How we score
2009 Mercury Grand Marquis 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what…
TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE PLACED IN NEUTRAL TO BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS…
I AM WRITING TO YOU CONCERNING A LETTER I RECENTLY RECEIVED FROM THE FORD MOTOR COMPANY CONCERNING SAFETY RECALL NUMBER 13S08 / NHTSA RECALL 13V385 STEERING COLUMN SHAFT FOR MY 2009 GRAND MARQUIS, VEHICLE ID#XXXXX.. I RECEIVED THE FIRST NOTICE OF THIS RECALL OCTOBER 2013. I CALLED RICH FORD LOCATED…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.