Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 6, 2018. Updated daily.

Complaints by system

Where the 2002 Ford E-350 has problems

53 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling160
Tires81
Electrical system61
Engine40
Service brakes, hydraulic40
Fuel system, diesel40
Seat belts30
Suspension30
Vehicle speed control20
5 other systems81

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2002 Ford E-350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Vehicle speed control: cruise control

Recall 08V-051 · Feb 4, 2008 · 225,000 vehicles

Risk. AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE…

Problem, fix and repair progress →

–no report yet

Equipment adaptive/mobility

Recall 04V-589 · Dec 15, 2004 · 501 vehicles

Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Problem, fix and repair progress →

Show 1 more recall
–no report yet

Other: labels

Recall 04V-232 · May 13, 2004 · 28,456 vehicles

Risk. FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION RECOMMENDATION CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2002 vs. every other E-350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E-350 median. How we score

'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2002 Ford E-350, and the recalls they led to.

  1. SPARK PLUG EJECTION FROM CYLINDER HEADDP05005 · closed Jan 4, 2006
    No recall
  2. HVAC Switch FailuresEA10003 · closed Mar 5, 2012
    No recall
  3. HVAC Switch FailuresPE09055 · closed Apr 21, 2010
    No recall
In owners' words

What E-350 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

STARTED MY 2001 FORD E-350. AFTER 10-15 SECONDS, LARGE POP AND ENGINE DIED. OPENED HOOD AND FOUND RIGHT REAR SPARK PLUG HAD BLOWN OUT OF ENGINE. I'M AN ENGINEER AND I'VE BEEN WORKING ON ENGINES OF ALL DESCRIPTIONS FOR 35 YEARS. THIS IS AN OBVIOUS ENGINEERING DEFECT. FORD SHOULD REPLACE THE PARTS.…
Complaint 10405384 · Jun 7, 2011 · 137,152 miles
2002 FORD ECONOLINE 350 EQUIPPED WITH V8 TRITAN ENGINE. SPARK PLUG BLEW OUT. HAVE TAPPED WITH HELI-COIL REPAIR KIT, BUT HIS REPAIR HAS FAILED. NOW FACED WITH CYLINDER HAD BEEN REMOVAL AND REPLACEMENT. *TR
Complaint 10367850 · Nov 25, 2010 · 102,000 miles
DRIVING DOWN A STREET AT APPROX. 40MPH I HEARD A BANG AND THEN A BUNCH OF AIR ESCAPING. SOUNDED LIKE AN EXHAUST LEAK. SPARK PLUG WAS BLOWN OUT OF NUMBER 2 CYLINDER. HAD REPAIRED AT LOCAL REPAIR SHOP, PUT IN A NEW HELI COIL. SINCE 7-6-09 HAS HAPPENED AGAIN. THIS TIME NUMBER 8 CYLINDER. THESE FORD…
Complaint 10279946 · Aug 10, 2009 · 106,114 miles

Own a 2002 E-350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.